Consumer duty ‘Even the best firms underestimate consumer duty changes’ By Jane Matthewsjane.matthews@ft.comArticle continues after advertPage 3 of 3Previous|Next More on Consumer duty Consumer duty Richards: ‘We must work together for our profession’ Consumer duty Majority of advisers say consumer duty has been positive Consumer duty FCA: deliberately opaque pricing impacts consumers Consumer duty Consumer duty played part in funds' slowed growth Consumer duty Pair of directors appointed at Consumer Duty Alliance Consumer duty More advisers looking at protection in wake of consumer duty, says Royal London